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Components of Ford SmartLink include a 4G LTE-enabled OBD II plug-in device, as well as a companion App and Web Portal used to activate remote features, receive alerts and schedule service appointments with the owner's preferred dealer. Message and data rates may apply. I see this on a lot of other forums If the modem was defective, and your vehicle was under a warranty that covered that, then it would be replaced. They did say for some vehicles they would cover the cost of labor (which tends to cost more) I'm surprised that no one has attempted getting a 4G modem from a wreck.... Ford 4g modem upgrade kit. Sadly when 3G goes away in February 2022, the Lincoln Way app will no longer work. How much did it cost? That shelf life in some cases was barely a year.
"Offering it through our dealerships is another way to keep us connected with our customers and earn their loyalty. You will have to pay for the 4g modem. So, Ford sold plug-ins for four model years when they knew required vehicle functions had a limited shelf life. 1 An embedded modem, an optional feature on select 2015 - 2017 model year vehicles, is required for certain features. Using a simple device that plugs into the OBD II port below the steering wheel, Ford SmartLink will give customers who own 2010 – 2016 model year Ford and Lincoln vehicles that are not equipped with a modem access to: - Smartphone-based remote start, lock and unlock. "From security to performance, we've conducted extensive testing and made a number of improvements to ensure Ford SmartLink enhances the customer experience for our owners, " said Raj Nair, executive vice president, Global Product Development, and chief technical officer. 7 hours) 2014-2018: 5 year free trial 2019: 2 year trial 2020: 1 year trial Details sent to dealers is in the R21b09 attachment. Lincoln 4g modem upgrade kit kat. Has anybody had the 4G modem installed in their 2017 Lincoln? The only Ford vehicles that were still getting the 3G modems were the plug-ins. Thats why Ford and other companies discontinued the use of 3G modems in 2017. Vehicle location assistance.
SmartLink can be obtained at Ford and Lincoln dealerships starting this summer. 4G Modem, Customer Satisfaction Program 21B09. Lincoln reserves the right to change the program details at any time without obligation. If not under the free trial, you have to also pay for labor. 4g modem upgrade kit lincoln. Your new Lincoln may have an embedded modem1 that connects your vehicle with the Lincoln Way™ app2 and puts a variety of remote features at your fingertips. "We are thrilled to offer this level of convenience and connectivity to our existing customers, extending the value of their vehicles and giving them just one more reason to love their Ford and Lincoln vehicles.
3 Roadside Assistance is available to all Lincoln clients. I'm surprised you still don't see the problem. Edited November 24, 2021 at 11:00 PM by j8048188 edit thread title river-wear and jj2me 2 Quote Link to comment Share on other sites More sharing options...
The recall I got says Lincoln will cover the labor but we have to buy the modem. Locutus Posted April 20, 2022 Share Posted April 20, 2022 (edited) 32 minutes ago, Multitask said: It is amazing how big of a deal this has become... 2 The Lincoln Way app, compatible with select smartphones, is available via a download. BUT, it is NOT defective, but rather no longer has a 3G signal to use as ATT has shut that down. Mileage limitations may apply. For more information, visit. J8048188 Posted November 24, 2021 at 10:55 PM Report Share Posted November 24, 2021 at 10:55 PM (edited) So here's the deal: Ford will replace US 3G modems for any vehicle that needs it. Millions of current Lincoln customers stand to benefit from Ford SmartLink, a technology that enables connectivity features normally only available on new modem-equipped vehicles. Ford knew of the 3G issue as far back as 2017. Vehicle health and security alerts. Owners of 2016 and prior model year vehicles may arrange for the service at a cost.
I'm assuming there is more to it than just a swap. So not the fault of Ford/Lincoln I have seen many say they got a new phone when the upgrade happens, I say GREAT.... but Ford/Lincoln decided not to do that. Labor time is given as 0. Edited April 20, 2022 by Locutus 0 Quote Link to comment Share on other sites More sharing options... If you've had the work done, have you experienced any changes or problems of any kind? Ford SmartLink provides owners of 2010 – 2016 model-year Ford and Lincoln vehicles not equipped with a modem access to a wide array of connectivity features through the new platform. If still under the free trial, you should have gotten an owner letter, also attached. Welcome to the future of smart connectivity. However, there's two catches: 1. Dealer price is ~$238. With more than two years of research and development invested, the Ford SmartLink team of engineers, in collaboration with Delphi Automotive and Verizon Telematics, have ensured the technology will work seamlessly with Ford and Lincoln vehicles. Features include remote start, lock and unlock, Wi-Fi access capable of hosting up to eight devices, and vehicle health, security and location alerts.
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