Western Branch Diesel Charleston Wv
The following day we contacted the Cerritos store to confirm the immediate refund and were informed it would be processed but could take 5-7 days for the funds to be returned to our account. Shar pei dove 2-piece sectional with chaise and sleeper. I will continue to call for a refund as I don't have time to continually try and schedule someone to come out and spray this stuff down. I'm in route to go pick up my merchandise so I called the store to tell them I'm on the my way to pick up my products. This is one of the closeout places where they sell off all the furniture they can get that the regular stores just want out of stock. This time I let three weeks pass no one from the store had called so I call and ask to speak to Chad who was the person who took my order and happen to be the supervisor the staff informed me he was busy or with other customers ever time I would call.
I told him I would be back around 6 to pick it up and he was telling me about how it was nice that I made sure to get there before 7:30 because its "annoying when customers show up to pick up their stuff after they close. " I call back to American Furniture for some help. They loaded the items in my truck. Found this business on the internet and decided to check it out. He is a great salesman! Jason helped me find exactly what I was looking for. Would not rate this place a single star. Shar pei dove 2-piece sectional with chaise chaise fog. Story & Lee Furniture is a local furniture store, serving the Leoma, Lawrenceburg TN and Florence, Athens, Decatur, Huntsville AL area. I went here to purchase a mattress and was lead to believe it was in stock.
The business practices here are beyond shady and the customer service.... Well ~there is NONE! I walked in an was immediately greeted and helped. FREE DELIVERY AND BETTER QUALITY FURNITURE.... Now about an hour passes and a guy comes in with a mattress and says they gave him the wrong brand and SIZE!!! I couldn't bring any of my furniture. This place has cheap furniture and its not worth the money. I went here to purchase a mattress. Sharpei dove 2-piece sectional with chaise haute. This warranty is provided threw a 3rd party company called the guardian. I recently purchased a living and bathroom set. I still stand by what I say DO NOT do business with them! The $898 advertised whole house furniture. Finally at 7:45 the manager gets to us and we pack up and get out and crank the heat in the Uhaul because, oh i forgot to mention, the front doors to the store were wide open THE ENTIRE HOUR AND 45 MINS WE WERE THERE.
It took months for it to arrive. I met with Jorge, supposedly a sales person and manager, purchased a bedroom set and living room set from him. 35 mins go by and the manager is running around saying he cant find his lone warehouse worker! We wound up getting our bed from the display floor. Got my dining room table for under $200. I have ordered a bedroom set and they after 2 weeks of waiting they sent the wrong size headboard. They tell me they have no idea when it will be in, but will call me tomorrow and let me know when they will have it.
4 star rating here is telling. NO MATTER WHO IS COVERING IT THIS SHOULD ME MADE RIGHT IMMEDIATELY NOT MAKE YOUR CUSTOMERS WAIT. It was defective so I had to file a warranty claim. My the web site said the item was in stock. Went to pick up a couch for my mother-in law. Fast forward a week the day the Chest was promised to be delivered, I called the store to make sure that it was going to happen that day. Apparently since I didn't pay the couch off in 90 days I now owe $2, 800.
Let's just say the quality of service. The C9 Custom Collection Display slightly different than photo, made by Hickory Craft, is brought to you by Godby Home Furnishings. If you want to buy stuff that's been sitting out in the elements on the dirty ground, this is the place for you. I have had a terrible time with almost every step of my purchase. Offered to sell us the floor model. He was able to work with us and made sure our experience was pleasant I would highly recommend this place. Rather than make me continue to wait, he just credited me with the cost of the busted recliner and let me pick out a new one!
In fact you can sometimes find the same furniture at the major stores for $300-500 less at this place; that's why we came to buy it from them. When I called Cody he was very defensive and tried to go with all sales are final despite the Box was missing pieces. I just moved into a apartment and needed to start fresh. I would recommend giving him a promotion he deserves it. Horrible quality of materials sold.
This was the kind of treatment. PRICE IS MODERATE BUT IF THEY SELL YOU AN ITEM THEY DONT HAVE AND DO NOT REFUND YOU, THAT IS CLAIMS MAY BE OUR NEXT STEP. We're in Hermitage and drove several miles out of the way to get here, only to find zero parking (there's only 10 spaces to park! ) I am on the verge of dropping the couch at the front door of american freight because i REFUSE to pay that much when i could go to rooms to go and get a couch and two chairs for that same price, if not less.
I will be sent to every company I know. I said thank you and left, while declaring how rude he was, in front of all the customers. 5/4 frame construction; rails are double doweled, glued and corner blocked for lasting stability. I had to pay an additional delivery fee. This has been such a terrible experience. Well swap it out we still are missing pieces there faliure to communicate is the most aggravating thing that I've ever experienced it's almost like a circus act! When the installation specialist from K&S Solutions delivered the dryer, they deemed it defective due to significant damage to the drum: They then unhooked the dryer, considered leaving it but chose to haul it away, all while verbally assuring a full refund since we didn't take procession of this Maytag dryer AND it didn't work! Gave us a slight discount so we asked if they could toss in a lamp. The mattresses are good quality too. We highly recommend this place!
Was a little nervous about buying my mattress set. It was listed as 'New out of box. ' If there was a way to give these company -5. Every time I call, I leave a message with the associate asking for Eric to call me back as I would like a resolution and am told that I would be called back. I have only been to this store once. For them, it means we might have it when you pay it off and we might not. Our whole trip to your store was not only a waste of time and an awful experience. All in all it was an amazing experience and I would recommend them for the best prices around the Ypsilanti-Ann Arbor area. When I ask for a brochure that states limits of coverage or any documents he and the staff became very argumentative.
I called the store to let them know what happened and the only thing they could do was say sorry and give me my refund. We couldn't be happier, and we will be coming back soon for a new mattress!! This is one of the closeout places. Excellent service and delivery. We were pressed for time on this day but Eddie and his team were able to get us everything we wanted and then some. Four Toss Pillows Available in Contrasting or Body-Matching Fabric. As to the refrigerator, it was destroyed beyond service. Will never buy anything again. Today is June 19, and they haven't got the initiative to call me. Anyways i wouldnt buy a stick of gum from these guys.
The coffee table and end tables are completely different then what we bought, there was only 3 chairs and was suppose to be 4, and the legs to the kitchen table were missing. Manager a straight liar. They get to the store, and they say the couch is ripped and they don't have anymore, but they could "upgrade" us and give us a bigger one, "same exact couch just bigger". The sales guy came back and I told him I found a bad review he turned around walked away and started to pout. This process of false promises and deceit appears to be routine practice for this specific store. The coffee table and side tables legs are wobbly, they never were sturdy. So to start this place is a DUMP. Damn instructions are wrong and the pieces don't even match up!! He was not only disrespectful but was very aggressive to my wife who was trying to get some answers to our question. What ever you do go elsewhere they will rip you off big time they will lie to sell you something and then not stick to the agreement. He made shopping here a very enjoyable experience. We are charged for a protection plan but that means nothing. It's been 3 days and I have not heard back from Bruce, I was told I can only get a store credit for my deposit even thought less than a week had past. Ordered a set of leather recliners.